Refund Policy

Returns are limited to unused, uninstalled items.

Jensen Millwork accepts qualifying returns within 30 days of delivery.

Eligibility

  • Item must be unused
  • Item must be in original condition
  • Item must not be installed

Return shipping

Buyers are responsible for return shipping costs unless the item arrives damaged or incorrect.

Non-returnable items

Installed products cannot be returned.

Refund timing

Approved refunds will be issued to the original payment method after the returned item is received and inspected.